Please read these terms carefully before engaging our services. By working with us, you agree to the following.
By engaging Shree IT And Research Services ("Company", "we", "us", or "our") for any IT development, market research, fieldwork, analytics, or related service, you ("Client", "you") agree to be bound by these Terms & Conditions in full.
If you do not agree to any part of these terms, you must not proceed with any service engagement. These terms apply to all project-based contracts, retainer arrangements, and any informal or exploratory services.
Shree IT And Research Services provides the following categories of services:
Scope, timelines, deliverables, and costs for each engagement are defined in a separate project agreement, proposal, or statement of work signed by both parties.
Project Commencement: Work begins only after receipt of a signed agreement and any advance payment as agreed in the project proposal.
Payment Terms: Invoices are due within 14 days of issuance unless otherwise agreed in writing. Late payments may attract an interest charge of 1.5% per month on the outstanding balance.
Advance & Milestones: Larger projects may be structured with milestone-based payments. The Client agrees to release milestone payments within 7 days of milestone completion and review.
Cancellation: If a Client cancels a project after work has commenced, fees for completed work and committed resources are non-refundable. We will provide an itemized billing up to the cancellation date.
Out-of-Scope Work: Any work requested beyond the agreed scope will be quoted separately and requires written approval before commencement.
Client-Owned Deliverables: Upon full payment, the Client receives ownership of all final deliverables — websites, applications, databases, and research reports — specifically produced for their project.
Company Retained Rights: We retain ownership of all proprietary tools, frameworks, libraries, templates, and methodologies used in delivering the services. These are licensed to the Client for use within the delivered solution only.
Research Data: Raw data collected on behalf of the Client remains the property of the Client. Aggregated, anonymized insights may be retained by us for internal capability development, with all personally identifiable information removed.
Portfolio Rights: We reserve the right to reference completed projects in our portfolio and marketing materials unless the Client expressly requests confidentiality in writing at the time of project closure.
Both parties agree to maintain strict confidentiality regarding any proprietary, business-sensitive, or non-public information shared during the course of engagement.
Where a formal Non-Disclosure Agreement (NDA) is required, one may be executed separately prior to engagement.
All market research and data collection activities conducted by Shree IT And Research Services adhere to the following standards:
Clients must not use research data obtained through our services for purposes beyond those stated in the project brief without obtaining fresh consent from respondents.
Our Commitment: We warrant that all services will be delivered with reasonable skill, care, and professionalism consistent with industry standards.
IT Deliverables: Software and web deliverables are tested before handover. We offer a 30-day post-delivery support window for defect resolution at no additional cost.
Research Findings: Market research findings represent data gathered from sampled respondents and should be treated as indicative insights. We do not guarantee specific business outcomes arising from acting on research recommendations.
Third-Party Services: We are not liable for the performance, availability, or security of third-party platforms, hosting providers, or APIs integrated at the Client's request.
To the maximum extent permitted by applicable law, Shree IT And Research Services shall not be liable for:
Our total aggregate liability to any Client for any claim shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.
Either party may terminate an engagement by providing 14 days' written notice. In the event of termination:
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or any service engagement shall be subject to the exclusive jurisdiction of the courts of Jhunjhunu, Rajasthan, India.
We encourage resolution of disputes through good-faith negotiation before any formal legal proceedings are initiated.
We reserve the right to update these Terms & Conditions from time to time. Changes will be published on this page with an updated effective date. Continued engagement with our services after changes are posted constitutes acceptance of the revised terms.
For ongoing projects, material changes to terms will be communicated in writing and require mutual agreement before applying to active engagements.
For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact us:
Shree IT And Research Services
Nawalgarh, Jhunjhunu, Rajasthan — 333042, India
Email: projects@shreeitandresearch.co.in
Website: shreeitandresearch.co.in
We're happy to walk you through our engagement process and answer any queries before you start.