Your Privacy Matters

1. Who We Are

Shree IT And Research Services ("we", "our", "us") is a professional services firm based in Nawalgarh, Jhunjhunu, Rajasthan, India. We provide IT development and market research services to businesses across India.

We are the data controller for information collected through our website (shreeitandresearch.co.in) and in the course of our client engagements. For research projects conducted on behalf of clients, we act as a data processor under their instruction.

2. Data We Collect

From website visitors:

• Name, email address, and phone number submitted through contact or enquiry forms
• Message content and project details you share with us
• Browser type, IP address, pages visited, and visit duration (via analytics tools)
• Newsletter subscription email addresses

From clients and project stakeholders:

• Business contact details, designation, and organization name
• Project briefs, research objectives, and confidential business information shared for delivery purposes
• Billing information including company name and address (payment processing handled via secure third-party gateways)

From research respondents (collected on behalf of clients):

• Demographic data such as age, gender, location, and occupation (with consent)
• Survey responses, opinions, and behavioural data relevant to the research study

3. How We Collect Data

• Directly from you via contact forms, email, phone calls, and in-person meetings
• Automatically through cookies and analytics tools when you browse our website
• From research participants during fieldwork, surveys, focus groups, and interviews conducted for client projects
• From third parties such as referral sources or business directories, where permitted by law

4. Why We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to enquiries and provide quotations for our services
• To deliver contracted IT development and market research services
• To process invoices and manage client accounts
• To send newsletters and service updates (only with your explicit consent; unsubscribable at any time)
• To improve our website performance and user experience through analytics
• To comply with legal and regulatory obligations
• To protect our legitimate business interests, including fraud prevention

We do not use your personal data for automated decision-making or profiling.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service delivery partners: Field supervisors, data entry operators, or subcontractors who assist in project delivery, under strict confidentiality obligations
• Technology providers: Hosting, email, and analytics service providers who process data on our behalf under data processing agreements
• Legal requirements: Where required by law, court order, or regulatory authority in India
• Client reports: Research findings shared with the commissioning client in aggregated, anonymized form as specified in the project brief

6. Data Retention

We retain personal data only as long as necessary for the purposes it was collected:

• Client and project data: Retained for 5 years after project completion for accounting and legal compliance purposes
• Research respondent data: Raw data retained for the period specified in the project agreement, after which it is deleted or fully anonymized
• Website enquiry data: Retained for 2 years if no project is initiated
• Newsletter subscribers: Retained until you unsubscribe

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse:

• Secure, password-protected systems for storing client and project data
• Encrypted transmission of data over HTTPS on our website
• Access controls ensuring only authorized personnel handle personal data
• Regular review of data handling practices

While we take all reasonable precautions, no system is entirely infallible. In the event of a data breach affecting your rights, we will notify you promptly in accordance with applicable law.

8. Cookies & Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

Types of cookies used:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand page performance and visitor behaviour (e.g. Google Analytics) — no personally identifiable information is stored
• Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings. Disabling analytics cookies will not affect your ability to use our website.

9. Your Rights

You have the following rights regarding your personal data held by us:

To exercise any of these rights, contact us at projects@shreeitandresearch.co.in. We will respond within 30 days.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data from a person under 18 has been collected without appropriate parental consent, we will delete it promptly. If you believe this has occurred, please contact us immediately.

11. Third-Party Links

Our website may contain links to external websites or platforms (such as LinkedIn). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies independently before submitting any personal data.

12. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Updated versions will be posted on this page with a revised effective date. For significant changes, we will notify active clients directly via email.

Your continued use of our website or services after updates are published constitutes acceptance of the revised policy.

13. Contact & Complaints

For any privacy-related questions, data requests, or complaints, please contact us:

Shree IT And Research Services
Nawalgarh, Jhunjhunu, Rajasthan — 333042, India
Email: projects@shreeitandresearch.co.in

We aim to resolve all privacy concerns promptly and fairly. If you feel your concern has not been addressed adequately, you may contact the relevant data protection authority in India.